1. Language and Communication(1 Month Program):
Regular courses:- Level 1 – beginner; Level 2 – advanced beginner; Level 3 – advanced.
Special courses :- Focus on a special skills or goal – i.e., writing skills; speech and language proficiency.
Communication Skills :- Work related skills – i.e., business mails; report writing and presentation skills.
2. IELTS COACHING - 2 MONTHS.
3. Customer Service Training Program (1 Week):
3. Customer Service Training Program (1 Week):
Concept.
Customer Service Skills.
Up-selling Skills.
Dealing With Different And Difficult Customers.
Role Plays.
Evaluation.
4.
Presentation Skills.
Body Language.
Listening Skills. (1 WEEK)
Motivation.
Stress Management.
Attitude.
Rapport Building.
Conflict Resolution. (1 WEEK)
Interpersonal skills
People Skill
Social Skills.
Confidence Building Program. (1 WEEK)
Problem Solving
Time Management.
Personal Effectiveness. (1 WEEK)
Johari’s Window.
Change Management.
Coaching and Mentoring (1 WEEK)
Critical Thinking
Team Management or Building Skills.
5. Sales Training Program and Methods(10 days Program):
Sales Techniques.
High Impact Sale Presentation Skills.
Competency Based Development System.
AIDA Concept of Effective Selling.
Role Plays.
Evaluation.
6. Personality Development Program (10-30 days):
Meaning.
Outer V/s Inner Personalities.
Types of Personality.
Confidence Building Program.
Self Motivation Skills.
Interpersonal Skills.
S.W.O.T
Johari’s Window.
Ways To Communicate.
Setting Priorities.
How to Take Effective Decisions.
Anger Management Programs.
Developing a Balanced Personality.
Negative Conditioning.
Effective Time Management.
Personal Grooming, Social Manners and Corporate Etiquette.
7. Management Development Training Program (10 days program):
S.M.A.R.T. Objective Theory.
Planning and Organizing.
Identify Specific activities and milestones.
Determine the proper sequence of the activities.
Construct a network diagram.
Estimate the time required for each activity.
Determine the critical path.
Key Result Areas.
Assertiveness.
Managing Performance.
Delegation.
Self Management.
Team Management.
Practical Sessions:
Role Plays.
Presentations.
Free Speech.
Assessments.
Certification.
Monitor Improvement.
